Returns & Warranty Policy | Easy Refunds & Fast Support

Returns and Warranty Policy – Shop with Confidence at Goals4Sports®

At Goals4Sports®, we believe in delivering sports equipment you can trust. That’s why we offer a customer-focused return and warranty policy to give you peace of mind before and after your purchase.

Easy Returns – Your Satisfaction Comes First

• Contact our Customer Service within 7 business days of receiving your order.

• Request a Return Authorization Number (RA#) to begin the return process.

• Send the item back to our or the manufacturer's facility for evaluation.

• Upon inspection, credit is issued based on the product condition and return eligibility.

Refund Policy for Damaged or Incorrect Shipments

• Reach out within 7 business days for defective or incorrect items.

• 100% refund if the return is due to our error.

• Customers are responsible for return shipping unless otherwise noted.

• A 25% restocking fee may apply on standard returns.

Non-Returnable Custom Products – Made Just for You

Customized items are crafted to your specifications and cannot be returned or exchanged:

• Printed Tents, Custom Flags, or Branded Logos

• Numbered Bibs, Pinnies, or Uniforms

• Custom MVP Team Shelters or Press Boxes

• Powder-Coated Items or Personalized Equipment

Important: Double-check all customization details before finalizing your order.

Return Authorization Requirements

• All returns must include the original packing slip and valid RA#.

• Returns sent without required documentation will not be eligible for credit.

Processing Time – Fast & Efficient

• Returns and exchanges are typically processed within 3–5 business days after we receive the product.

• Our team works quickly to ensure prompt refunds or replacements.

Out of Stock? We've Got Options

If your item is unavailable after purchase:

• Keep the product on backorder and we’ll ship it as soon as it's available.

• Choose a full refund with no penalties.

• Explore comparable in-stock items to meet your needs faster.

Manufacturer Warranty Coverage – 90 Days of Support

• Most products include a 90-day warranty from the delivery date.

• Contact us with your issue, and we’ll help file your claim.

• Photos or descriptions of defects may be requested for verification.

MVP Team Shelters – Extended Warranty Details

• MVP Team Shelters include a specialized warranty.

• Request a copy from our Customer Service team for full details.

Third-Party Products – We're Still Here to Help

• Many items are backed by manufacturer warranties.

• If a product isn’t made by Goals4Sports®, our team will help you navigate the return or claim process with the manufacturer.