Shipping policy

Goals4Sports Shipping & Deliveries

Receiving Instructions and Terms for Freight Deliveries

To ensure proper handling of your shipment, please follow these important steps when receiving items delivered by truck:

📦 Upon Delivery:

Carefully inspect all packages for visible damage
Count the total number of pieces and/or pallets
Perform this inspection with the carrier present
If anything is missing or visibly damaged, note it clearly on the carrier’s bill of lading before signing

Important: You must still accept the shipment, but all damage or shortage must be documented on the delivery receipt.

🕒 Reporting Visible Damage or Missing Items:

Notify the Goals4Sports® Claims Department within 24 hours of delivery at Info@Goals4Sports.com
Failure to report within this timeframe will release the carrier of all liability, and you may forfeit your ability to seek replacement or compensation

🔍 Concealed Damage:

If you discover damage after unpacking (concealed damage), follow the steps below:

Contact our Claims Department at Info@Goals4Sports.com within 24 hours of delivery
Concealed damage reported after 24 hours will not be eligible for return or replacement
Concealed damage is not covered under factory warranty, and Goals4Sports® is not liable for such claims

🚫 Warranty Notice:

Please note that Visible Damage and Concealed Damage are shipping-related and not classified as Factory Damage. These are not covered by product warranties. Your only recourse in these situations is with the freight carrier responsible for the delivery.

If you have questions or need immediate assistance, contact us at (401) 623-8300.

Goals4Sports® Shipping and Deliveries Policy

At Goals4Sports®, we make it easy to get the sports equipment you need—whether you're ordering soccer goals, nets, benches, or Pickleball balls. Our shipping policy ensures fast, reliable, and secure delivery across the continental U.S. and beyond.

🏷️ Shipping Information

All international orders must be prepaid before shipment
Heavyweight or oversized items are excluded from flat rate shipping
Discount codes and sale prices do not apply to flat rate shipping
Standard ground shipping time: 3–7 business days (continental U.S. only)

💳 Accepted Payment Methods

PayPal
Visa
MasterCard
American Express
Discover

Note: Sales tax applies to all orders shipping to Rhode Island addresses.

🔒 Secure Payment Processing

Your personal and payment information is protected using:

128-bit SSL encryption
Advanced firewall technology
Card details are used strictly for order processing and fraud prevention

📦 Delivery & Damage Policy

When your order arrives:

Inspect all items immediately at the time of delivery
Count all boxes or pallets with the delivery driver present
Note any visible damage or missing items on the bill of lading
Report issues to: Info@Goals4Sports.com within 24 hours

Damage Types:

Visible Damage: Seen upon delivery; must be noted immediately
Concealed Damage: Discovered after unpacking; still must be reported within 24 hours
Please note: Neither damage type is covered under the manufacturer’s warranty